COVID-19 Information for Businesses

UPDATE! BC has now entered Step 3 of BC’s Restart Plan; travel to and throughout the province by Canadians is now encouraged.


Details on the four-step plan can be found at


BC tourism businesses can refer to the Messaging Guidance for July 1 until further notice related to Step 3 of BC’s four-step Restart Plan. The document includes marketing messaging, responsible travel infographics, and a comprehensive FAQ.


Proof of vaccination and the BC Vaccine Card: Tourism businesses can refer to the Proof of Vaccination Messaging Guidance (updated October 21) for the latest information, including industry FAQs. This document will be updated as more information becomes available.


Tourism Restart Step 3 Toolkit

For a quick guide on communications, health and safety, workforce, and marketing in relation to Step 3 of BC’s Restart Plan, BC tourism businesses and partners are encouraged to refer to the Tourism Restart Step 3 Toolkit.


Learn more about Destination BC’s response tactics in alignment with the Provincial Restart Plan, Provincial and Federal support, WorkSafeBC’s re opening and operational guidelines, FAQs on their COVID-19 resource page:


Ensure your Shuswap Tourism listing, Google My Business Listings, Trip Advisor Listing, and other consumer-facing platforms are up-to-date. Advise your industry partners and community members that you are open for business and how you are meeting operational requirements.


Destination BC – Webinars
A full list of all previously recorded and upcoming webinars from the Road to Recovery Webinar Series can be found here.



Please note that Interior Health should remain your primary source of information in the COVID-19 (Novel Coronavirus) outbreak. Please visit their website for the latest information.

Shuswap Tourism continues to work with relevant local, regional and provincial stakeholders and organizations to streamline support and information sharing efforts at this time, and to support an economic recovery plan moving forward. A Shuswap Region Emergency Support Hub has been set up as a one-stop place for businesses seeking support to make contact. From the Hub, businesses will be able to access services in six key areas: resource sharing & emergency support line, workforce support, community marketing, mentorship & training, digital transition and financing & emergency cash flow. We are also in the process of finalizing an updated tourism marketing plan based on supporting the re-launch of our tourism industry as it is safe to do so.  We look forward to sharing more details about this plan and exploring opportunities for further involving our tourism partners in this effort in the coming weeks. You can also email us at any time to set up a time for a phone or video call.

Businesses seeking assistance are encouraged to contact the Emergency Support Hub by email: or phone: 250-833-5928. 

Marketing Tool Kit for Shuswap Businesses 

We have put together a digital and print assets toolkit to support local tourism operators and other related businesses during this time, and to promote consistent visitor messaging throughout our region as well as various activities and experiences that fit well within the province’s safe and respectful travel mandate. In this toolkit you will find ‘open for business’ and social distancing signage that can be printed, as well as graphics that can be used on various digital platforms including Facebook and Instagram. We encourage you download and/or print these resources and use at your discretion.


Business Resources

Shuswap Economic Development Covid-19 Resources 

Government of Canada’s COVID-19 Economic Response Plan
BC Government COVID-19 Action Plan
Small Business BC
BCEDA #COVID19 Resources for BC Businesses Guide 

WorkSafeBC Covid-19 Information and  Resources

BC Tourism Resiliency Network


Stay Informed

Health Link BC

-Health Canada COVID-19 information line:1-833-784-4397

Thompson Okanagan Tourism Association

Destination BC

Destination Canada

Parks Canada

Government of Canada Travel Advisories 

-The Province has created a dedicated phone service to provide British Columbians with non-medical information about COVID-19.  You can access via call or text message 1-888-COVID19  1-888-268-4319, seven days a week between 7:30am-8:00pm.

Canada Border Services Agency

BC Centre for Disease  Control

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