COVID-19 Information for Businesses

Last Updated April 2, 2020

Please note that Interior Health should remain your primary source of information in the COVID-19 (Novel Coronavirus) outbreak. Please visit their website for the latest information.


Over the next couple of weeks, we will be reaching out by phone to as many tourism operators throughout our region as possible to check-in to see if there is any support or resources that Shuswap Tourism can help to provide now, or as this situation evolves.  You can also email us at any time to set up a time for a phone or video call.

Shuswap Tourism is following Destination BC’s lead in marketing and communication efforts at this time.  We have provided a summary below, or you can click here to see the full document:




All Tourism Partners:

Support Health Authorities in ’flattening the curve’ by advising British Columbians to:

-Avoid non-essential travel at this time (stay at home);

-Postpone your trip. We will welcome you later this year.

-Follow the advice of health authorities to keep yourself and others safe.

-Share our consumer-facing messaging with your teams,
networks and partners

-Direct to for up-to-date COVID-19 information sources

-Learn about Provincial and Federal Government support, advisories and FAQs

-Messaging to Consumers: Continue to support #exploreBClater messaging and key messaging of provincial health authorities.

-Continue to update industry partners by sharing the latest COVID-19 information sources and advice, on Destination BC’s resource page: coronavirus-update/


Regional DMO (Shuswap Tourism):

Keep local stakeholders and residents informed:

-Consumer Public Service Messaging: Consumer Public Service Messaging, using
#exploreBClater graphics and #exploreBClater video

-Inspire BC residents to keep BC top of mind during this
period where they can’t travel

-Share important updates for BC residents related to tourism/travel products (ie. BC Parks, Visitor Centres) 

-Share important informational updates for BC residents, related to tourism/travel products (i.e. BC Parks, Visitor Centres)

-Share the latest industry news with partners

-Messaging to stakeholders: “For up to date COVID-19 information sources and advise, go to


Sector Associations:

Inform sector operators and employees as well as consumer enthusiasts for your sector:

-Consumer Public Service Messaging: #exploreBC graphics and design files available for use here.

-Consumer Public Service Messaging, using #exploreBClater graphics and #exploreBClater video

-As relevant to the sector, share pertinent information regarding availabilities (i.e. BC Parks)

-Introduce creative ways for audiences to explore BC from home, virtually

-Share the latest industry news with partners



-Encourage guests not to travel now.
-Re-book vacations for later this year.
-Cancellation and re-booking policies.
-Share the latest industry news with partners.
-Introduce creative ways for audiences to explore BC from home, virtually.

-The more we do today, the sooner we can #exploreBC again. Find the latest information here:


Small Business Resources
Government of Canada’s COVID-19 Economic Response Plan
BC Government COVID-19 Action Plan
Small Business BC
BCEDA #COVID19 Resources for BC Businesses Guide
Salmon Arm Economic Development Society COVID-19 webpage


For specific community and CSRD Electoral Area COVID-19 information, please access the relevant link(s) below.

Columbia Shuswap Regional District
North Shuswap Chamber of Commerce
South Shuswap Chamber of Commerce


Stay Informed

-Visit Health Link BC’s website for detailed information on COVID-19, including FAQs.

-Call the Health Canada 2019 COVID-19 information line:1-833-784-4397

-Visit Destination BC’s website for provincial travel information

-Visit Destination Canada’s website for national travel information

-Visit Parks Canada website for National Parks information

-The Province has created a dedicated phone service to provide British Columbians with non-medical information about COVID-19.  You can access via call or text message 1-888-COVID19  1-888-268-4319, seven days a week between 7:30am-8:00pm.


Travel Advisory
Only Canadian citizens, diplomats, crew and immediate family members of citizens are allowed entry to Canada. New restrictions may be imposed with little warning. For the latest travel advisories visit the Government of Canada website.



Official resources and up-to-date information to ensure visitors can make informed travel decisions about COVID-19 as it relates to travel to and within British Columbia.



Border Services
The Canada-US border is closed to all non-essential travel and irregular migrants will be turned away. Check the Canadian Border Services Agency for updates.



Events and Conferences
Gatherings of over 50 people are prohibited in BC at this time, this includes casinos. Please contact your event organizer or venue directly for the latest details.


Preventing Transmission of Diseases
Learn more about the coronavirus, symptoms, how it spreads, and prevention from HealthLinkBC.



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